Seller and service provider
UAB IT prekyba, company code 304025865. Registered office and complaints address: Kampo skg. 3, LT-25111 Lentvaris, Trakų r. sav., Lietuva. Customer service: info@bendria.lt, +370 601 25126. Company email: info@itprekyba.lt. Not registered for VAT.
Placing an order
Choose a plan and premise count on the pricing page, review the final price, provide payer and building details, and accept the rules. Pressing the clearly labelled payment button creates an order number and redirects the buyer to Paysera. The contract is concluded only after successful payment confirmation.
Price and payment
The total amount in euros is shown before the order is submitted. There is no delivery fee because the service is digital. Paysera collects the payment; Bendria never receives or stores card or online-banking credentials. VAT is currently not charged.
Service delivery
The confirmed order status is displayed after payment. We contact the supplied email within one business day. Once the information required to prepare the building is received, the workspace is normally activated within two business days or an individual implementation date is agreed. No physical goods are delivered.
Monthly and annual plans
A monthly payment grants one month of access and an annual payment grants twelve months. Automatic recurring billing is not currently used. Renewal requires a new order and payment.
Withdrawal and refunds
A consumer concluding a distance service contract can generally withdraw within 14 days by sending a clear request to info@bendria.lt. If service begins during that period at the consumer's express request, a proportionate charge for service already supplied may apply; once the service has been fully supplied with prior acknowledgement, the withdrawal right may be lost. Business-customer cancellation and refunds follow the order and agreement. If we cannot supply the service, payment is returned through the original method.
Quality, complaints and disputes
Report faults or non-conformity to info@bendria.lt with the order number, building and issue, but never send passwords or Smart-ID codes. We answer a consumer's written complaint within 14 calendar days. Unresolved consumer disputes may be referred to the Lithuanian State Consumer Rights Protection Authority (vvtat.lrv.lt) or a court.